Recent Updates


We offer email support for all of our products. We make every effort to respond to support requests within a few hours and typically respond much sooner!

General Inquiries
P.O. Box 13793
Tallahassee, FL 32317

Feb 10, 17 Incidents 1.2

Secondary Offense Support

Report secondary offenses at the offender level by clicking the Add an Offense… item in the offender menu. Secondary offenses will appear in the CSV data download and when exporting incident data to other systems.

Incident View

Expanded Student Demographics

Districts can now include expanded student properties in their nightly student uploads. This includes date of birth, address, and phone numbers. Parent phone numbers are easily accessible when assigning new actions and new document template codes make it possible to incorporate this information in printed letters and documents.

Incident View

Other Changes

  • Increased decimal precision in reports
  • Improved student name redaction
  • Improved reliability of external links