Access Your Account

Download this Video

access-your-account.mp4 (16.39 MB)

From the Narrative: gives you the flexibility to manage your office referral and minor incident workflows from any internet connected device. You can access your account by visiting from a supported web browser and clicking Login.

In most cases, you will receive an invitation email when you are added to your school’s account. If you lost your invitation email, or have forgotten your password, you should visit the sign in page, click Can’t access your account?, and follow the directions to initiate the identity verification process.

When you receive the invitation or verification email, click the verification link, enter a new password for your account, and click Sign In. Passwords must be at least six characters in length and cannot be the same as your username. The inclusion of numbers and special characters will improve the strength of your password and make it more difficult for an unauthorized person to gain access to your account.

If you have access to multiple schools, you can change schools by clicking the school name in the Settings toolbar to reveal the school chooser.